GLOBAL INSTITUTE OF ENGINEERING AND TECHNOLOGY

GRIEVANCE REDRESSAL COMMITTEE

Establishment of Online Grievance Redressal Mechanism & Establishment

Online Grievance Redressal Mechanism & Establishmentof Grievance Redressal Committee in the Institution and Appointment OMBUDSMAN by the University

Based on the Guidelines issued by the AICTE & a letter communicated by the Registrar, Anna University, Chennai, Grievance Redressal Committee is re-constituted to rectify Grievances in the College.

Objectives

  • While imparting professional education, we take utmost care that students, faculty, alumni parents and other staff members feel the comfort in the campus.
  • The Grievance Redressal Committee efficiently addresses general grievances regarding academic and non academic matters. The Committee redresses the grievances at individual and class level and grievances of common interest
  • Besides there is an exclusive mechanism to address the issues relating to women and their grievances. Women lodge the complaint and get their problem solved on the campus, as per guidelines of AICTE.
  • Advising All the Students to refrain from inciting Students against other Students, Teachers and College administration.
  • The Grievance Redressal Committee consists of a senior professor as coordinator and three members.
  • To ensure stakeholders to respect the rights and dignity of one another.

Grievance Redressal mechanism for Faculty, staff and students

The College operates a Grievance Cell; the grievances received are discussed with the members of the Cell to frame suitable measures to solve it. The cell handles matters in academics, hostel accommodation, health services, library, transportation and other central services of the college. The cell encourages the students to convey their grievances freely and frankly.

A Complaint Box has been installed in the campus and the hostel; the grievances received are handled in an amicable manner to solve it. The cell also handles grievance of teaching and non- teaching staff members. The grievances concerned to the policy matters are discussed with the Management and they are addressed immediately.